™Privacy policy.
Last updated · August 2026
01
Information we collect
We collect information you provide when you contact us, schedule a call, or interact with NEO — typically name, email, company and the contents of your message. We also collect standard analytics about how the site is used.
02
How we use information
To respond to enquiries, deliver services you've requested, improve the site and the platform, and — where lawful — send relevant updates about our work. We do not sell personal data.
03
AI processing
Conversations with NEO are processed by AI models to generate responses. Transcripts may be retained for quality and safety review. Do not share confidential or regulated data in chat.
04
Cookies
We use a small number of cookies for site analytics and to keep the site working. You can disable non-essential cookies in your browser at any time.
05
Data sharing
We share data with carefully chosen processors — hosting, analytics, email and AI infrastructure providers — under contract and only for the purposes described above.
06
Your rights
You can ask us to access, correct or delete personal data we hold about you. Email contact@cxneo.com and we will respond within a reasonable timeframe.
07
Contact
For any privacy question, write to contact@cxneo.com.
Your cookie preferences
We use cookies to run the site, understand how it's used, and measure the performance of our work. Choose what you're comfortable with — this choice is required to continue. See our Privacy Policy.